Question 1

How do I get started?

Accepted Answer

Follow the steps on the Join page of our website.

Question 2

Do I have to be a member?

Accepted Answer

No, we have member and non-member rates in our webshop.

Question 3

I have a really great home gym, can I still workout from home?

Accepted Answer

Yes! We offer virtual training options. You can purchase a session single session, custom program through our app or a virtual training plan depending on your needs.

Question 4

Do I need to wear shoes?

Accepted Answer

Wearing shoes really depends on your activity. If you are jumping it can help provide more cushion and stability for landing. If you are lifting weights it is recommended to help prevent injury in the event a weight is dropped.

Question 5

How many participants are in a semi-private session?

Accepted Answer

In a semi-private sessions we will take up to 4 participants in house and 2 connections on screen.

Question 6

How do I lookup my payment history?

Accepted Answer

This information is available at anytime in your app under "account info" or by logging into your account through your desktop computer. From the desktop look for the "club account info" tab.

Question 7

How long does it take for a person's body to get used to working out?

Accepted Answer

Adjusting to working out can vary for each person. It can depend on how out of shape they are. It is not uncommon for people to experience delayed onset muscle soreness up to 72 hours post exercise. People also experience a general overall muscle soreness for a couple weeks after starting a new regular workout program.

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